Halloween Costumes at Wholesale Prices | WholesaleHalloweenCostumes.com Halloween Costumes at Wholesale Prices | WholesaleHalloweenCostumes.com

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  • Product Questions: What Size Should I Select?
    Answer:   If a costume is offered in multiple sizes, you will be required to select your size on the item's description page before proceeding. Standard sized ...
  • Shipping: What countries do you ship to?
    Answer:   We currently ship to the United States, Canada, France, Australia, New Zealand and United Kingdom. We are constantly expanding our shipping destinations, so please check back ...
  • Shipping: Shipping Information & Rates
    Answer: *Please note, we are currently only shipping to:   United States   Australia   Canada   France   New Zealand   United Kingdom U.S. Shipping Rates    Shipping Method Shipping Cost Additional Cost Economy*2-10 Business Days $7.99 Minimum Flat Rate Expedited1-7 Business Days $9.99 Minimum $0.99 ...
  • Shipping: Can I pick up my costume?
    Answer:   Yes, if you are in the New York/New Jersey area please select "Customer Pick-Up" at step 3 of the check out process on the website.   Address: 45 Fernwood ...
  • Shipping: When Can I Expect My International Order?
    Answer: We ask that you please allow the entire delivery window for your order to arrive to you. Please be advised that the package is on ...
  • Shipping: Why do Standard Shipping and Expedited Shipping Provide the Same Delivery Date?
    Answer:   Depending on where you're located in regards to our distribution center, the less expensive shipping option may ensure delivery just as fast, if not faster, ...
  • Shipping: Which shipping carriers do you use?
    Answer: Domestic Our primary carrier for Expedited Ground (ground), Premium Guaranteed (1 business day), 2 Day Express (2 business day), and 3 Day Guaranteed (3 business day) air shipments within the ...
  • Shipping: What methods of shipping do you offer in the Continental United States?
    Answer: What methods of shipping do you offer in the Continental United States? You may select from our Premium Next Day, Premium Next Day by 10:30am, Express ...
  • Shipping: How long will it take for my order to arrive?
    Answer:   Orders received by 6:00 PM EST Monday-Friday will be shipped out on the same day. Next-day, 2nd-day and 3 day services are available. However, transit ...
  • Shipping: How are Shipping & Handling charges calculated?
    Answer:   All individual unit item weights are rounded up to the nearest pound for calculating shipping charges. ...
  • Shipping: Why Is my Tracking Information Not Updating?
    Answer:   Tracking information does not show up immediately after an order is shipped out, please wait until after 9pm EST for tracking to show up. ...
  • Shipping: What methods of shipping do you offer to APO/FPO addresses?
    Answer: What methods of shipping do you offer to APO/FPO addresses? Shipping & Handling Rates to APO/FPO addresses ORDERS Received BY 6:00PM EASTERN TIME MON-FRI - SHIP SAME DAY Shipping ...
  • Shipping: What methods of shipping do you offer to Hawaii?
    Answer:   Shipping & Handling Rates to Hawaii ORDERS Received BY 6:00PM EASTERN TIME MON-FRI - SHIP SAME DAY Shipping Method Shipping Cost Additional Cost Expedited Ground3-5 Business Days $8.99 Minimum $0.75 for each additional ...
  • Shipping: What methods of shipping do you offer to Alaska?
    Answer: Shipping & Handling Rates to Alaska ORDERS RECIEVED BY 6:00PM EASTERN TIME MON-FRI - SHIP SAME DAY Shipping Method Shipping Cost Additional Cost Expedited Ground3-5 Business Days $8.99 Minimum $0.75 for each additional ...
  • Shipping: When will my order arrive?
    Answer:   The estimated delivery date is largely dependent upon the shipping method that was selected when the order was placed. Please use your order confirmation number ...
  • Shipping: What methods of shipping do you offer to Guam?
    Answer: Shipping & Handling Rates to Guam ORDERS Received BY 6:00PM EASTERN TIME MON-FRI - SHIP SAME DAY Shipping Method Shipping Cost Additional Cost Expedited Ground3-5 Business Days $8.99 Minimum $0.75 for each additional ...
  • Shipping: Does choosing Premium Guaranteed mean my order will arrive tomorrow?
    Answer:   Orders received by 6:00 PM EST Monday-Friday will ship the same day. If you selected Premium Guaranteed as your preferred method of shipping and your ...
  • Shipping: What methods of shipping do you offer to Puerto Rico?
    Answer: Shipping & Handling Rates to Puerto Rico ORDERS Received BY 6:00PM EASTERN TIME MON-FRI - SHIP SAME DAY Shipping Method Shipping Cost Additional Cost Expedited Ground3-5 Business Days $8.99 Minimum $0.75 for each ...
  • Shipping: What does "Flat Rate Shipping" mean?
    Answer: What does "Flat Rate Shipping" mean? Flat Rate Shipping Explained Flat rate UPS ground shipping is only available in the continential United States. Shipments to Hawaii, Alaska, Puerto ...
  • Shipping: Do you deliver to P.O. Boxes?
    Answer:   DomesticYes, we can ship your order to a Post Office Box. In the United States we ship your package via USPS.  Please note that Economy Ground is the ...
  • Shipping: What is the difference between business and calendar day's with respect to shipping?
    Answer:   Business days are Monday-Friday, weekends and U.S. holidays not included. Shipping carriers can only deliver on business days in most locations. ...
  • Shipping: Do you ship on weekends?
    Answer: Do you ship on weekends? At this time, we do not ship on weekends. All orders are processed and will ship Monday-Friday excluding any US holidays. ...
  • Shipping: What happens if I refuse my package as a Domestic Customer ?
    Answer:   Please note that if you refuse your Domestic Order that you will be subject to a $15.00 fee for the return shipment fee. In addition, ...
  • Shipping: Do you offer FREE SHIPPING for customers ?
    Answer:   Domestic We do not offer Free Shipping with out a promotional code. Promotional codes are available via our emailing list or featured on the website, our ...
  • Shipping: What methods of shipping do you offer to U.S. Virgin Islands?
    Answer: Shipping & Handling Rates to U.S. Virgin Islands ORDERS ReceivedBY 3:00PM EASTERN TIME MON-FRI - SHIP SAME DAY Shipping Method Shipping Cost Additional Cost Expedited Ground3-5 Business Days $8.99 Minimum $0.75 for each additional ...
  • Shipping: International Ordering
    Answer: What countries do you ship to? *Please note, we are currently only shipping to:    Australia  Canada  France  New Zealand  United Kingdom  Shipping to Canada We deliver shipments to Canadian provinces within 2-8 business days ...
  • Shipping: How do I track my order?
    Answer: To track you order(s) please select one of the two options below: Registered Members: Your Email Address  Password Remember me on this computer. Don’t remember me on this computer.Sign In Guests: Required ...
  • Shipping: When will my order arrive to Australia?
    Answer:   If you have selected our International Expedited Shipping method to the Australia, it can take 6-15 business days to be delivered, or longer if there ...
  • Shipping: Do you ship to Canada?
    Answer:   Yes we do! We currently offer two methods of shipping to Canada. Please click here to view the Canada shipping rates and delivery times.     ...
  • Shipping: I Never Received My Order. What Can I Do?
    Answer: We apologize if your order did not arrive within the estimated delivery times.   What You Can Do:   Look for tracking information in your shipping confirmation email, or log ...
  • Shipping: How much does it cost to ship to New Zealand ?
    Answer: The shipping cost to New Zealand is $22.99 USD for the first pound and $5.00 USD for each additional pound over the first pound. All ...
  • Shipping: Do you ship to Norway?
    Answer:   At this time we are unable to ship to Norway. We hope to expand our shipping destinations in the near future, so please check back ...
  • Shipping: Do you ship to Brazil?
    Answer:   At this time we are unable to ship to Brazil. We hope to expand our shipping destinations in the near future, so please check back ...
  • Shipping: Do you ship to Italy ?
    Answer:   At this time we are unable to ship to Italy. We hope to expand our shipping destinations in the near future, so please check back ...
  • Shipping: Do you ship to Denmark?
    Answer:   At this time we are unable to ship to Denmark. We hope to expand our shipping destinations in the near future, so please check back ...
  • Shipping: Do you ship to Australia?
    Answer:   Yes we do! We currently offer two methods of shipping. Please click here to view the Australian shipping rates and delivery times. ...
  • Shipping: I live in Australia. Will I owe any duties or taxes at time of delivery?
    Answer:   All orders less than $1000 AUD are exempt from VAT taxes and import duties. And therefore will not be charged to your order during checkout. If your ...
  • Shipping: United Kingdom Tracking Information
    Answer: When will my order arrive to United Kingdom? If you have selected our International Expedited Shipping method to the UK, it can take 6-11 business days ...
  • Shipping: Do you ship to the United Kingdom?
    Answer: Do you ship to the United Kingdom? Yes we do! We currently offer two methods of shipping to the United Kingdom. Please click here to view the ...
  • Shipping: Do you ship to Mexico?
    Answer: Do you ship to Mexico? At this time we are unable to ship to Mexico. We hope to expand our shipping destinations in the near future, ...
  • Shipping: I live in the United Kingdom. Will I owe any duties or taxes at time
    Answer:   Taxes and duties are factored into shipping costs at checkout. They are not separate charges and you will not owe any additional cost at the ...
  • Shipping: Do you ship to Germany ?
    Answer:   At this time we are unable to ship to Germany. We hope to expand our shipping destinations in the near future, so please check back ...
  • Shipping: I live in New Zealand. Will I owe any duties or taxes at time of
    Answer:   All orders less than $60 USD are exempt from import duties and therefore will not be charged to your order during checkout. If your order ...
  • Shipping: I live in France. Will I owe any duties or taxes at time of delivery?
    Answer:   No, you will not owe any duties or taxes at the time of the delivery. These fees are factored into the shipping costs at checkout. ...
  • Shipping: Do you ship to Ireland?
    Answer:   At this time we are unable to ship to Ireland. We hope to expand our shipping destinations in the near future, so please check back ...
  • Shipping: Do you ship to Sweden?
    Answer:   At this time we are unable to ship to Sweden. We hope to expand our shipping destinations in the near future, so please check back ...
  • Shipping: Do you ship to Holland ?
    Answer:   At this time we are unable to ship to Holland. We hope to expand our shipping destinations in the near future, so please check back ...
  • Shipping: When will my order arrive to New Zealand?
    Answer:   Orders shipped to New Zealand can take 6-15 business days to be delivered, or longer if there are any customs related delays. Unfortunately, we cannot ...
  • Shipping: Do you ship to Malaysia?
    Answer:   At this time we are unable to ship to Malaysia. We hope to expand our shipping destinations in the near future, so please check back ...
  • Shipping: Do you ship to Singapore?
    Answer:   At this time we are unable to ship to Singapore. We hope to expand our shipping destinations in the near future, so please check back ...
  • Shipping: I live in Canada. Will I owe any duties or taxes at time of delivery?
    Answer: No, you should not be charged duty, tax or brokerage fees at the time of delivery. All of these fees are covered at checkout and ...
  • Shipping: Do you ship to Scotland?
    Answer:   At this time we are unable to ship to Scotland. We hope to expand our shipping destinations in the near future, so please check back ...
  • Shipping: Do you ship to France?
    Answer:   Yes we do! We currently offer one method of shipping to France.   ...
  • Shipping: When will my order arrive to France?
    Answer:   Orders shipped to France can take 6-11 business days to be delivered, or longer if there are any customs related delays. Unfortunately, we cannot be ...
  • Shipping: Do you ship to New Zealand?
    Answer:   Yes we do! We currently offer one method of shipping to New Zealand.   ...
  • Shipping: Do you ship to Switzerland?
    Answer:   At this time we are unable to ship to Switzerland. We hope to expand our shipping destinations in the near future, so please check back ...
  • Shipping: Do you ship to Japan?
    Answer:   At this time we are unable to ship to Japan. We hope to expand our shipping destinations in the near future, so please check back ...
  • Shipping: Do you ship to Belgium?
    Answer:   At this time we are unable to ship to Belgium. We hope to expand our shipping destinations in the near future, so please check back ...
  • Payment Options: What credit/debit cards do you accept?
    Answer: What credit/debit cards do you accept? We accept Visa, Master Card, American Express, and Discover.   You may also use your debit card as long as it has ...
  • Payment Options: Do you accept PayPal?
    Answer:   Yes we do! You will be able to select PayPal as your pay method during checkout.   ...
  • Payment Options: Can I place my order using a check?
    Answer:   Yes you can! Please note that you cannot place this order online and only on the phone with a representative. In addition, your order will not ...
  • Payment Options: Do you accept money orders as a payment option?
    Answer:   Yes we do! Please note that you cannot place this order online and only on the phone with a representative. In addition, your order will not ...
  • Company Information: Do you have catalogs?
    Answer:   No, we do not have print catalogs. It is part of our commitment to continuously bring you the latest and greatest costumes in the industry. ...
  • Company Information: How do I contact the Marketing Department?
    Answer: If you would like to submit a question to the marketing department please contact us at the bottom of this question. ...
  • Company Information: How do I sign up for a Blogger Review?
    Answer: Thank you for your interest in blogging about us. Please submit your information to "New Bloggers" (or "Returning Bloggers") at http://www.CostumeReviewers.com and they will review your site ...
  • Company Information: How do I contact Human Resources?
    Answer: If you would like to submit a question to the Human Resources department please contact us by selecting 'email' at the bottom of this page and selecting 'Human ...
  • Company Information: Do you have a retail store?
    Answer: No - We do not have a retail location at this time. ...
  • Company Information: Wholesale Halloween Costumes - About Us
    Answer: Wholesale Halloween Costumes   Wholesale Halloween Costumes is the world's newest, and most exciting, costume and accessory retailer. Wholesale Halloween Costumes is your year-round source for infant, ...
  • Company Information: Contact Us
    Answer: For questions regarding a product or if your order was missing an item, arrived damaged, the delivery is delayed, or anything else that requires our ...
  • Purchase Orders: How do I submit Purchase Orders?
    Answer: Purchase Order Program   We offer a purchase order program for schools, churches, and other non-profit organizations looking to purchase costumes within the U.S. We are a top choice for school ...
  • Returns and Exchanges: How Can I Return My Item?
    Answer: General Product Returns - Continental U.S.   Costumes may only be returned, if they are unworn and in new condition with original packaging within ten (10) days ...
  • Returns and Exchanges: Under what conditions may I return an order?
    Answer:   You may return an order if you received your order and have determined that you need a different size, if you received your order and ...
  • Returns and Exchanges: When can I expect my refund?
    Answer:   It usually takes 10 - 14 business days to process your return once we receive it in our warehouse located in Southaven, MS. Please note that we send ...
  • Returns and Exchanges: Why will my return label not print ?
    Answer:   For Domestic U.S. Customers- After 10 days of reciept of your order, the return label will not longer be availble to print. You will be ...
  • Returns and Exchanges: Do I need a Return Authorization Number?
    Answer:   You do not need RA # or Return Authorization # for your return to be processed. You just need to fill out the Returns Form ...
  • Returns and Exchanges: How do I package an order for return?
    Answer:   Items may be returned in the same packaging they were received in, or if you choose to do so, you may return your item(s) in ...
  • Returns and Exchanges: Can I Return My Personalized Order?
    Answer:   We do not accept back items that were personalized. Please make sure that you proofread your item(s) before submitting the order to the web site. ...
  • Product Questions: How can I find a particular costume on the website?
    Answer:   There are several ways that you can go about narrowing down your search for a costume. The first is to search by the categories found at ...
  • Product Questions: Can I pick colors/characters for items available in an assortment?
    Answer:   All of our favors are  pre-packed and we can not select specific colors/items from the picture. ...
  • Product Questions: Can I customize or request a different color from what is pictured?
    Answer:   We are not able to customize or send out a different color from what is pictured on our web site. All of our costumes are ...
  • Product Questions: What sizes are the shoes in?
    Answer:   All of our shoes are in U.S. sizes. ...
  • Product Questions: Availability of Frozen Merchandise
    Answer: When will you get additional quantities of the out of stock Frozen merchandise?   The Frozen party supplies are extremely popular and are likely to be sold ...
  • Product Questions: How do I personalize merchandise?
    Answer:   To personalize your item, please enter the text you would like to be printed onto your item into the empty dialog box being displayed on ...
  • Product Questions: How do I check pricing and availability?
    Answer:   Each product page on our website displays the most current information available regarding price and stock.   If you are interested in purchasing a large quantity, please ...
  • Product Questions: How do I know if an item is available?
    Answer: How do I know if an item is available? All items on our website are available for immediate shipment unless marked "Special Order", "Pre-Order Now" or "Out ...
  • Product Questions: How do I care for my wig?
    Answer:  Storing your wig Keep the hair net on when you're storing the wig.  If it is a long wig, carefully curl up the long tail and tuck it ...
  • Product Questions: How do I care for my costume?
    Answer:   We do not recommend putting costumes in the washing machine or dryer. Please use a lint roller or lint shaver to remove dust and other superficial debris. ...
  • Order Information: Where is my confirmation email?
    Answer: Automated emails are sent when the order has been placed and again once the order has shipped. These emails may be redirected to your spam or ...
  • Order Information: How do I Enable Cookies?
    Answer:   We use cookies only to help identify you when you visit our store and to customize your experience. The cookies make your use of the ...
  • Order Information: How do I know if my order was confirmed and that you have received it?
    Answer:   Upon completing the checkout process, an order confirmation page will display, thanking you for your order. In addition, an order confirmation will be emailed to ...
  • Order Information: How much will Shipping or Postage cost?
    Answer: How much will Shipping or Postage cost? Our shipping rates are based off of the rates that we are charged by the carrier, where the order ...
  • Order Information: Will I be charged (Value Added Taxes) in Australia ?
    Answer: Please be advised that all individual orders over $1000 USD will be charged 15% VAT (Value Added Tax). Note: If you would like to avoid VAT charges, ...
  • Order Information: What currency are your prices in?
    Answer: All prices are shown in US Dollars, please note that we will be unable convert the prices to any other currencies as the market does ...
  • Order Information: Can You Remove the Invoice From the Package?
    Answer: At this time we do not have the capability to send a gift receipt with an order or remove the pricing off of an invoice. ...
  • Order Information: Can I combine promotional discounts?
    Answer:   We only allow one promotional code per order. We do not allow customers to stack or combine promotional codes. In addition, promotional codes can not ...
  • Order Information: How long after I place my order can I apply a promotional discount?
    Answer:   Please note that you will be able to apply a promtional discount up to 10 days after your order has been placed. In addition, we ...
  • Order Information: Why can't I checkout?
    Answer:   If you are unable to checkout, it may be due to an issue with your payment or address. If no specific error message pops up, ...
  • Order Information: Can I place my order by phone?
    Answer:  Yes, of course.   Please be advised that there will be an additional $3.00 servicing fee added to your order. You may place your order by contacting our ...
  • Order Information: Can I Fax in an Order?
    Answer: We'll be more than happy to process your faxed order. On your fax, be sure to include the item number(s) and quantity of the product(s) ...
  • Order Information: Can I change my order via Ask A Question?
    Answer: Please note that we cannot guarantee that we will be able to honor your request after you order has been submitted to alter/cancel your order ...
  • Order Information: Can I change my shipping option after my order has placed?
    Answer: Our number one priority is the satisfaction of our customers. One way that we accomplish this is to ensure that every order is processed by ...
  • Order Information: Can I change the shipping address after the order is placed?
    Answer:   Yes, provided that the order has not already been processed by our warehouse. Please contact us below to submit this request and we will do the ...
  • Order Information: How can I remove items from an order I've already placed?
    Answer:   An item may only be removed from an order prior to it being submitted for processing. Please be sure to read the details (size, color, ...
  • Order Information: How can I add items to an order I've already placed?
    Answer: We are more than happy to add additional selections to your order. Keep in mind that a new order for the additional items may be ...
  • Order Information: Will my credit card be charged when I place an order for a backordered item?
    Answer:   Yes, we will authorize your credit card and have your financial institution hold the funds for this order. Please note that it is possible that after ...
  • Order Information: How do I cancel an order?
    Answer:   Once your order has been submitted, it is processed automatically by our warehouse for packaging and shipment preparation. Therefore, once your order has been placed ...
  • Using Your Account: How do I update my email address ?
    Answer:   To update you email address log into your account online and follow the steps below: Sign into you account Click on "Edit Email Settings" Enter in new email ...
  • Using Your Account: How do I log in?
    Answer:   1.) Click on "Log In" in the upper right hand corner of our home page, or click here. 2.) Enter your email address and password. 3.) Click on ...
  • Using Your Account: What do I do if I forgot my password?
    Answer:   1.) Go to https://www.wholesalehalloweencostumes.com/memberlogin.html 2.) Enter email address. 3.) Click on "I forgot my password" located just below the password field. 4.) At the next page, answer the secret ...
  • Using Your Account: How do I print a receipt or invoice?
    Answer: Please follow these steps to print a copy of your receipt.   Step 1) Enter your order number and billing zip/postal code and click on "Generate Receipt".Step 2) ...
  • Affiliate Program: Affiliate Program
    Answer: Share in the Success of Wholesale Halloween Costumes and Wholesale Party Supplies .com! Apply Now   Wholesalehalloweencostumes.com and WholesalePartySupplies.com were founded to give consumers the best possible selection ...
  • Unsubscribe: How do I unsubscribe from Newletter Emails?
    Answer: Enter your email in the field below and click unsubscribe to be removed from newsletter list.     To unsubscribe from the list, please enter your email address ...
  • Shipping: Can I Rent Costumes?
    Answer: No, unfortunately we do not rent any type of costumes. We do however offer thousands of costumes at affordable prices that will fit any budget ...

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