Halloween Costumes at Low Wholesale Prices | Buy Your Next Costume from Wholesale Halloween Costumes Halloween Costumes at Low Wholesale Prices | Buy Your Next Costume from Wholesale Halloween Costumes

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  • Shipping: International Ordering
    Answer: What countries do you ship to? *Please note, we are currently only shipping to:    Australia  Canada  France  New Zealand  United Kingdom  Shipping to Canada We deliver shipments to Canadian provinces within 2-8 business days ...
  • Shipping: How do I track my order?
    Answer: To track you order(s) please select one of the two options below: Registered Members: Your Email Address  Password Remember me on this computer. Don’t remember me on this computer.Sign In Guests: Required ...
  • Shipping: I Never Received My Order. What Can I Do?
    Answer: We apologize if your order did not arrive within the estimated delivery times.   What You Can Do:   Look for tracking information in your shipping confirmation email, or log ...
  • Shipping: I live in Australia. Will I owe any duties or taxes at time of delivery?
    Answer:   All orders less than $1000 AUD are exempt from VAT taxes and import duties. And therefore will not be charged to your order during checkout. If your ...
  • Company Information: How do I contact Human Resources?
    Answer: If you would like to submit a question to the Human Resources department please contact us by selecting 'email' at the bottom of this page and selecting 'Human ...
  • Company Information: Contact Us
    Answer: We are open 24 hours a day, 7 days a week We are always here to help you. For questions regarding a product or if your ...
  • Purchase Orders: How do I submit Purchase Orders?
    Answer: Purchase Order Program   We offer a purchase order program for schools, churches, and other non-profit organizations looking to purchase costumes within the U.S. We are a top choice for school ...
  • Returns and Exchanges: How Can I Return My Item?
    Answer: General Product Returns - Continental U.S. Costumes may only be returned, if they are unworn and in new condition with original packaging within ten (10) days ...
  • Returns and Exchanges: When can I expect my refund?
    Answer:   It usually takes 10 - 14 business days to process your return once we receive it in our warehouse located in Southaven, MS. Please note that we send ...
  • Returns and Exchanges: Why will my return label not print ?
    Answer:   For Domestic U.S. Customers- After 10 days of reciept of your order, the return label will not longer be availble to print. You will be ...
  • Product Questions: Can I customize or request a different color from what is pictured?
    Answer:   We are not able to customize or send out a different color from what is pictured on our web site. All of our costumes are ...
  • Order Information: Where is my confirmation email?
    Answer: Automated emails are sent when the order has been placed and again once the order has shipped. These emails may be redirected to your spam or ...
  • Order Information: How do I know if my order was confirmed and that you have received it?
    Answer:   Upon completing the checkout process, an order confirmation page will display, thanking you for your order. In addition, an order confirmation will be emailed to ...
  • Order Information: Can You Remove the Invoice From the Package?
    Answer: At this time we do not have the capability to send a gift receipt with an order or remove the pricing off of an invoice. ...
  • Order Information: Can I Fax in an Order?
    Answer: We'll be more than happy to process your faxed order. On your fax, be sure to include the item number(s) and quantity of the product(s) ...
  • Order Information: Can I change my shipping option after my order has placed?
    Answer: Our number one priority is the satisfaction of our customers. One way that we accomplish this is to ensure that every order is processed by ...
  • Order Information: How can I remove items from an order I've already placed?
    Answer:   An item may only be removed from an order prior to it being submitted for processing. Please be sure to read the details (size, color, ...
  • Order Information: Will my credit card be charged when I place an order for a backordered item?
    Answer:   Yes, we will authorize your credit card and have your financial institution hold the funds for this order. Please note that it is possible that after ...
  • Order Information: How do I cancel an order?
    Answer:   Once your order has been submitted, it is processed automatically by our warehouse for packaging and shipment preparation. Therefore, once your order has been placed ...
  • Using Your Account: How do I update my email address ?
    Answer:   To update you email address log into your account online and follow the steps below: Sign into you account Click on "Edit Email Settings" Enter in new email ...
  • Using Your Account: How do I log in?
    Answer:   1.) Click on "Log In" in the upper right hand corner of our home page, or click here. 2.) Enter your email address and password. 3.) Click on ...
  • Using Your Account: What do I do if I forgot my password?
    Answer:   1.) Go to https://www.wholesalehalloweencostumes.com/memberlogin.html 2.) Enter email address. 3.) Click on "I forgot my password" located just below the password field. 4.) At the next page, answer the secret ...
  • Unsubscribe: How do I unsubscribe from Newletter Emails?
    Answer: Enter your email in the field below and click unsubscribe to be removed from newsletter list.     To unsubscribe from the list, please enter your email address ...

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